Swedish Covenant Hospital, 5145 N California Ave, Chicago, IL 60625
Swedish Covenant Hospital is located on Chicago’s North Side just north of the Ravenswood Manor neighborhood. Its overall rating has three out of five stars. The hospital provides acute care and emergency department services. In addition, Swedish Covenant Hospital has nursing care registry as well as general surgery registry. The facility is able to track patients’ lab results, tests and referrals electronically between visits. Swedish Covenant Hospital uses outpatient and inpatient safe surgery checklists.
From the Hospital Consumer Assessment of Healthcare Providers and System which is a national survey, patients are asked questions about their experiences at Illinois hospitals. Swedish Covenant Hospital patients reported that their nurses “always” communicated well at the rate of 76%. 80% is the Illinois average. The hospitals’ patients reported that the doctors “always” communicated well at the rate of 79% compared to 82% for the Illinois and national averages. 67% of Swedish Covenant Hospital’s patients reported that they would definitely recommend the hospital to others. This survey found that Illinois patients generally would recommend a hospital that they have been an inpatient at the rate of 71% with the national average in this category being 72%.
The average time patients who came to the emergency department at Swedish Covenant Hospital with broken bones had to wait 74 minutes before getting pain medication. The Illinois average is 49 minutes. 4% of the Swedish Covenant Hospital patients left the hospital before receiving emergency department service. The Illinois average is 3% with the national average being 2%. 85% of Swedish Covenant Hospital’s patients came to the emergency department with stroke-like symptoms who received brain scan results within 45 minutes of arrival whereas the Illinois average was 75% and the national average was 69%. At Swedish Covenant Hospital, the average time patients spent in the emergency department before they were admitted to the hospital as an inpatient was 256 minutes. The Illinois average is 301.5 minutes, with the national average being 295 minutes. The average time spent in the emergency department at Swedish Covenant Hospital after the doctor decided to admit a patient as an inpatient before leaving the emergency department for their inpatient room is 77 minutes. The national average is 115 minutes with the Illinois average being 104 minutes. Both the Illinois and national averages take into account hospitals that have a high volume of patients. Swedish Covenant Hospital’s patients on average spent 193 minutes in the emergency department before deciding to leave without being treated. At other high volume hospitals in Illinois, the average is 173.5 minutes and the national average is 160 minutes.
Patients who are admitted to the hospital for treatment of medical problems sometimes acquire other serious injuries, complications or conditions. These patients may experience problems soon after they were discharged and needed to be readmitted to the hospital. Applying best practices, these events may be preventable in many instances. The rate of complications reported at Swedish Covenant Hospital for knee or hip replacement surgeries was no different than the national rate of 3.0%.
The hospital website is: www.swedishcovenant.org