Advocate Lutheran General Hospital

Advocate Lutheran General Hospital, 1775 Dempster St., Park Ridge, IL 60068

Advocate Lutheran General Hospital has three stars out of five in the overall ratings by Hospital Compare. The hospital has an acute care facility as well as emergency department services.

Advocate Lutheran General Hospital participates in the nursing care registry, multispecialty surgical registry and general surgery registry. Registries help hospitals collect and analyze data to improve care. Advocate Lutheran General Hospital tracks patients’ lab results, tests and referrals electronically between visits. This process allows an outpatient department such as emergency, imaging, surgery and clinics to track results of lab tests and diagnostic tests such as screenings.

Advocate Lutheran General Hospital uses outpatient and inpatient safe surgery checklists. The safe surgery checklists show whether the hospital uses safe surgery practices before giving anesthesia to a patient in surgery, before incision and closing. The safe surgery checklists are reviewed before the patient leaves the operating room for outpatient surgical procedures.

Advocate Lutheran General Hospital is located in Park Ridge, Illinois, which is a northwestern suburb to the City of Chicago. The hospital is approximately 19.9 miles from the center of the Chicago city limits. Park Ridge is in close proximity to O’Hare International Airport.

In the survey of patients’ experiences at Advocate Lutheran General Hospital, the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) are used. HCAHPS is a national survey that asks patients about their experiences during a recent hospital stay. In the patient survey for Advocate Lutheran General Hospital, it receives three stars out of five. Patients at the hospital reported that their nurses “always” communicated well at the rate of 80%. The Illinois average is 81% where the national average is at 80% in this category. Advocate Lutheran General Hospital’s patients reported that their doctors “always” communicated well at the rate of 80%. Both the Illinois and national averages in this category are at 82%. 63% of Advocate Lutheran General Hospital’s patients reported that they “always” received help as soon as they wanted it. The Illinois and national averages are both 69%. 79% of patients at Advocate Lutheran General Hospital reported that they would definitely recommend the hospital to others. The Illinois and national averages in this category are both lower at 71% and 72%, respectively.

Patients who are admitted to a hospital for treatment of one medical problem or another sometimes contract other serious illnesses, injuries or complications. Patients suffering a complication after a procedure at a hospital may even die. These events can often be prevented if hospitals follow best practices when treating patients. In the surgical area of rate of complications for hip/knee replacement, Advocate Lutheran General Hospital was rated no differently than the national rate which stands at 3.0%. Serious complications from these kinds of surgeries are also no different than the national rate which is 0.90. Deaths among patients at Advocate Lutheran General Hospital with serious treatable complications after surgery were again no different than the national rate which stands at 136.48 per 1,000 patient discharges.

Out of the 3,483 hospitals in the U.S. that were rated on the complications for hip/knee replacement surgeries, 62 hospitals were better than the national rate. 2,693 hospitals were no different than the national rate, including Advocate Lutheran General Hospital. 49 hospitals were worse than the national rate. Out of 141 hospitals in Illinois, none were better than the national rate as far as complications for this type of surgery. 112 hospitals were no different than the national rate. Just 3 hospitals in Illinois were worse than the national rate for hip/knee replacement complications.

Advocate Lutheran General Hospital is a 645-bed non-profit teaching hospital. The hospital is affiliated with Midwestern University. According to a U.S. News hospital ranking, Advocate Lutheran General Hospital is ranked nationally in two adult specialties. Overall, the hospital is ranked #6 in Illinois and #6 in the Chicago Metropolitan area.

The website to the hospital is: www.advocatehealth.com/lgh-gme.