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Holy Cross Hospital

Holy Cross Hospital, 2701 W. 68th St., Chicago, IL 60629

Holy Cross Hospital is located in the Chicago Lawn neighborhood near Marquette Park on Chicago’s West Side. The hospital is an acute care hospital that provides emergency services. Holy Cross Hospital is able to track patients’ lab results, tests and referral electronically between visits. The hospital uses outpatient and inpatient safe surgery checklists.

The safe surgery checklists method is a way that hospitals are able to reduce the number of surgical complications and deaths by using a safe surgery checklist. Some of the safe surgery checklists are available from several national and state organizations, including the World Health Organization (WHO). Examples of safe surgery practices include verbal confirmation of the patient’s identity including date of birth and name. In a surgical setting, the surgeon will mark the surgical site on the patient’s body. In a surgical setting, an anesthesiologist will check the anesthesia machine and the medication that’s about to be applied. Also, the patient’s assessment of allergies, airway and aspiration risk is reviewed.

Survey of patients’ experiences are documented for many of Illinois’ hospitals, including Holy Cross Hospital. For example, patients in the survey were asked about whether their nurses “always” communicated well. 69% of Holy Cross Hospital’s patients reported that their nurses “always” communicated well compared to 80% for the Illinois average. Holy Cross Hospital’s patients reported that their doctors “always” communicated well at the rate of 72% compared to the Illinois average of 82%. Only 50% of Holy Cross Hospital’s patients reported that they would definitely recommend the hospital to others. The Illinois average is 71% with the national average being 72%.

The overall rating for Holy Cross Hospital is one star out of five. The overall rating system summarizes up to 57 quality measures on the Hospital Compare website reflecting common conditions that hospitals treat, such as heart attacks or pneumonia. Hospitals may perform more complex services or procedures not reflected in the measures on Hospital Compare. The overall rating shows how well each hospital performs on average compared to Illinois and U.S. hospitals.

The website to the hospital is http://www.holycrosshospital.org.

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