Elmhurst Memorial Hospital, 155 E. Brush Hill Road, Elmhurst, Illinois 60126
Elmhurst Memorial Hospital is located in the Chicago suburb of Elmhurst which is approximately 19.7 miles from the center of the Chicago city limits. The hospital provides acute care and emergency services to its patients. Elmhurst Memorial Hospital participates in the nursing care registry and general surgery registry. The hospital is able to track patients’ lab results, tests and referrals electronically between visits.
Elmhurst Memorial Hospital uses both outpatient and inpatient safe surgery checklists. These checklists are valuable to hospitals in that they show safe surgery practices before administering anesthesia, before incision and closing and before the patient leaves the operating room for outpatient procedures.
The overall rating for Elmhurst Memorial Hospital is four stars out of five. The overall rating system is the summary of quality measures on Hospital Compare. These measures reflect common medical conditions that hospitals treat. Hospitals like Elmhurst Memorial Hospital may perform more complex services or procedures that are not reflected in these measures. The overall ratings provided should be explored further with a patient’s physician or healthcare provider to determine the best hospital for the individual’s needs.
The Hospital Consumer Assessment of Healthcare Providers and System (HCAHPS) is a national survey system that surveys patients about their experiences during a recent hospital stay. The results that are shown in the Elmhurst Memorial Hospital survey compares it to other hospitals based on eleven important hospital quality topics.
For example, Elmhurst Memorial Hospital patients were asked how regularly patients reported that their nurses “always” communicated well which is shown to be at 79%. The Illinois and national average is 80%. The patient survey of Elmhurst Memorial Hospital shows three stars out of five.
80% of Elmhurst Memorial Hospital’s patients reported that their doctors “always”: communicated well. The Illinois and national averages are both 82%. 62% of Elmhurst Memorial Hospital’s patients reported that staff “always” explained about the medicines before giving it to them. The Illinois average is 65% in this category. 78% of Elmhurst Memorial Hospital’s patients reported that they would definitely recommend the hospital to others. This percentage was higher than both the Illinois and national averages which are 71% and 72%, respectively.
In the area of timely and effective care at Elmhurst Memorial Hospital, measures were taken that research shows the best results for patients with certain conditions are handled timely. For example, in the emergency department care, timely and effective care in this department is essential for good patient outcomes. Delays before getting care in the emergency department can reduce the quality of care and increase risk for discomfort for patients with serious illnesses or injuries. Waiting times at different hospitals can vary widely depending on the number of patients seen, staffing levels, efficiency, admitting procedures or the availability of inpatient beds.
The average time patients who came to the emergency department at Elmhurst Memorial Hospital with broken bones had to wait 51 minutes before getting pain medication. The Illinois average is 49 minutes with the national average being 52 minutes. Just 1% of Elmhurst Memorial Hospital’s patients left the emergency department before being seen. The Illinois average is 3%.
79% of Elmhurst Memorial Hospital’s patients who came to the emergency department with stroke symptoms received brain scans within 45 minutes of arrival. This percentage was higher than both the Illinois and national averages which were 75% and 69%, respectively. The average time patients spent in the emergency department at Elmhurst Memorial Hospital before they were admitted to the hospital as an inpatient is 250 minutes. At other very high volume hospitals in the nation, the wait time is 338 minutes, whereas the Illinois wait time for very high volume hospitals is 285 minutes on average.
Complications develop at hospitals that were not foreseen on admission. For example, complications at Elmhurst Memorial Hospital for hip/knee replacement patients was no different than the national rate of complications which is 3%. Serious complications from hip/knee replacement patients at Elmhurst Memorial Hospital was also no different than the national rate which is .9%.
Elmhurst Memorial Hospital features 259 private inpatient suites in an aesthetically pleasing, easy-to-navigate environment as stated on its website. The hospital is built to incorporate the latest trends in healthcare design. The hospital offers a healthcare experience that is less intimidating and more comforting as it describes itself on its website. Elmhurst Memorial Hospital provides a wide range of services and has several facilities other than the Elmhurst Memorial Hospital, including two in Naperville, Illinois.
The Elmhurst Memorial Hospital website address is: www.eehealth.org/location/elmhurst/elmhurst-hospital-main-campus.