Clementine Leonard was a resident of Symphony Jackson Square LLC, which is a long-term care nursing facility. The facility is governed by the Illinois Nursing Home Care Act. She was a resident from Feb. 27, 2016 through June 10, 2016. Symphony was managed and operated by Maestro Consulting Services LLC.
On Feb. 7, 2019, Marilyn Herns, as the court-appointed guardian of Leonard’s estate, filed a lawsuit against Symphony Jackson Square, Maestro and Norwegian American Hospital Inc., which was not a party to this appeal.
The lawsuit alleged violations of the Illinois Nursing Home Care Act and negligent mistreatment that led to multiple pressure sores as well as an allegation of common law negligence brought against Maestro. The defendants moved to compel arbitration based on a healthcare arbitration agreement that Herns signed along with the admissions paperwork when Leonard was admitted, and to dismiss based on the two-year statute of limitations as for negligence.