Helen Ende, 89, suffered from dementia. She was a resident of Parkside Manor. Ende left the facility and remained outdoors for approximately seven hours in freezing temperatures, and she froze to death. Staff at the nursing home didn’t realize she was gone. She was survived by her son.
Her son, on behalf of her estate, brought a claim against Encore Wisconsin LLC, Parkside’s parent company, alleging staff disregarded Ende’s rights and was liable for its staff members’ intentional behavior. One of the assertions was that facility policy required workers to account for all residents. The three workers who were on duty chose not to follow this policy and one worker left the building for a few hours during his shift.
Following trial, the jury signed a verdict for $4 million in punitive damages.